City-Lab is a bioshop that serves your needs

Our story

City-Lab’s mission is to make scientists’ lives easier and take care of time-consuming routines for them. ­The story of City-Lab began in 1993 when Päivi Kemppainen answered the wish of many researchers by establishing a bioshop in BioCity, Turku. The idea was to set up an order service for local companies and keep a stock of laboratory products. You can now find City-Lab almost in all Finnish campuses with a university that teaches biosciences.

City-Lab in numbers

1993
City-Lab is established in BioCity, Turku.
5
shops in Finnish university campuses
Contact
11
skilled professionals ready to help
Personal
400+
number of brands we supply
Brands
0 €
Our services are free if you pick up the products from us.
Our services

City-Lab is

1 | Human-oriented
We have wanted to make City-Lab a positive place to visit. ­We cherish our long-term customers and it is important to us that we operate in brick and mortar stores close to where they work: you can pop by in the middle of the day, we always have time to help you.
2 | Finnish
City-Lab is a Finnish company. We have worked locally in our brick and mortar stores for almost 30 years. We now also provide agile services online, but we still want to keep you, our customer, the top priority at the heart of what we do.
3 | Comprehensive
We are not an importer, but we collaborate with some of the leading importers in the field. You do not have to order one instrument from one place and another from somewhere else, but you can order everything through us in one go. ­We find the products that suit your needs, deal with the requests for quotations and orders and store the products for you – we take care of the whole process.
4 | Impartial
Since we do not represent just one manufacturer, we can remain impartial as we source the best instruments and equipment for your needs from the selections of our 10 suppliers. City-Lab’s services are free of charge to customers. We do not charge you for invoicing or delivery either if you pick up the products from one of our shops.
5 | Efficient
Why spend time searching for, comparing and inviting tenders for products when you could spend your time on more important things – actual research. We take care of sourcing, ordering and storing all the instruments and equipment that are important for your research so that you can focus on doing science.

Greetings from City-Lab

Service is close to our heart

At the core of City-Lab’s existence is the idea that our customers should have more time for actual research. Our slogan, “Y(our) Science” captures our role within the local scientific community: we are an approachable, walk-in service provider, embedded in daily routines, with no appointment necessary. We are a reliable and present partner who simplifies the everyday lives of both our customers and suppliers – from procurement to customer service and supply chain efficiency.

City-Lab’s founding principle has remained unchanged over the years, even as the world around us continues to evolve. We are committed to maintaining the core of our service: personal and expert support in everything we do. Today, you can find us on every Finnish university campus focused on life sciences, and our collaboration network includes ten partners across the country. Despite our growth, every one of our locations serves the same purpose: to be genuinely present and helpful in our customers’ daily work.

Lastly, we want to say: thank you for supporting skilled Finnish service. Every interaction and piece of feedback means a great deal to us. Together, we build a service that evolves with the times, stays human at its core, and grows with your needs. Thank you for your trust – we will continue to work in a way that honors it.

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